Welcome to Glister! These terms and conditions outline the rules and regulations for the use of Glister’s Website, located at Glister.lk , and apply to all purchases made through our site. By accessing this website or purchasing our products, you accept these terms and conditions in full. Do not continue to use our website if you do not agree to all the terms stated on this page.
1. Product Information We specialize in high-quality fine silver jewelry. All items are described as accurately as possible, including details such as metal purity, dimensions, and finishes. However, slight variations may occur due to the handmade or natural nature of materials used. • All silver items are made from 92.5% sterling silver unless otherwise stated. • Product images may slightly differ in color due to screen settings and lighting during photography.
2. Pricing & Payment • All prices are listed in LKR and USD. • We reserve the right to modify pricing at any time without prior notice. • Accepted payment methods include credit/debit cards, Bank Transfer, COD, and other secure online payment gateways.
3. Orders & Availability • Products are subject to availability and can be found in our in-stock collection catalogues. • Products that are not available in our in-stock catalogue collections, please allow 4 to 6 working days for manufacturing. • If an item is out of stock, we will notify you and provide options for a refund, exchange, or delivery at a later date.
4. Shipping & Delivery • We offer domestic delivery within 2 to 5 working days and international shipping within 2 to 3 weeks via reputable carriers. • Please note that estimated delivery times are not guaranteed. • Customers are responsible for providing accurate shipping details. • Any import duties, customs fees, or taxes applicable to international shipments are the customer’s responsibility. • For urgent domestic deliveries, please contact our sales team for assistance.
5. Returns & Exchanges • Returns are accepted within 7 days and exchanges within 15 days of delivery for unworn and undamaged items. • Custom or personalized pieces are non-returnable. • Return shipping costs are the responsibility of the customer unless the item is faulty or an error occurred on our part. • Refunds will be processed within 10 to 14 business days after the returned item has been received and inspected.
6. Care & Warranty • Our fine silver jewelry is covered by a lifetime warranty and a 2-year manufacturing warranty. • The warranty does not cover damage caused by misuse, normal wear and tear, or improper care. • To ensure the longevity of your jewelry, please follow the care instructions provided with your purchase.
7. Intellectual Property All content on this website—including text, logos, images, and designs—is the property of Glister and may not be reproduced or used without our permission.
8. Privacy Policy Your privacy is important to us. Please refer to our [Privacy Policy link] for details on how we collect, use, and safeguard your personal information.
9. Limitation of Liability Glister shall not be held liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.
Contact Us If you have any questions about these Terms & Conditions, please contact us at: 📧 Info.glister2020@gmail.com 📞 0703569976 📞 0777321448
